IT Manager Job Description

Updated 12/10/20

TITLE OF POSITION: IT Manager

POSITION TYPE: Part-time, hourly, up to 10 hours per week

REPORTS TO: XP of Operations

PEERS WITH: Production Director

PURPOSE OF THIS POSITION: To oversee the development, implementation, maintenance, and use of technology to support and further the mission and vision of Bay Area Community Church (BACC). Oversee the creation and maintenance of a technology roadmap. Ensure technical support for BACC staff members is provided effectively and efficiently.

RESPONSIBILITIES: This position’s responsibilities include, but are not limited to:

● Interface with and oversee all work completed by our IT Provider regarding all aspects of the contract.

● Maximize our service contract with our IT provider.

● Oversee the administration of servers, desktop computers, printers, software deployment, security updates, and patches for both Windows and Apple Operating Systems as managed by our IT provider.

● Oversee the timely application of security patches/fixes.

● Oversee the deployment of laptops, desktops, printers, and copiers/scanners.

● Oversee network maintenance and growth plans

● Create and oversee an annual IT budget

● Oversee GPO administration.

● Oversee the disaster recovery systems, both on and off-site.

● Interface with the BACC staff to explain expectations, IT functions, changes, security measures, etc.

● Review Helpdesk requests, to ensure efficient/effective service, track problematic equipment, suggest equipment upgrades, replacements etc.

● Oversee on-site hardware and software installs and upgrades with our IT Provider

● Manage software license agreements, updates and user lists

● Provide recommendations for service improvements.

● Interface with IT support companies and vendors in conjunction with our IT Provider for wired and wireless networks, electronic doors and security system.

Basic Qualifications:

· Demonstrates faith in Jesus Christ

· Agrees with BACC statement of Beliefs and meets all Ministry Partner requirements

· Attends BACC or is willing to begin attending

· Self-motivated and requires little supervision

· Excellent interpersonal skills to interact with staff, team members, vendors and our IT provider

· Team player with strong written and oral communication

· Strong administrative skills

Required Skills and Knowledge

Aptitude for financial stewardship as it relates to IT budgets, purchases, installs, etc.

Administrative skills

Minimum of two-to-three years of experience within the IT Industry working with the following

technologies:

● Microsoft Windows 10 operating systems

● Apple OS X operating systems

● Windows Server 2012/2016 administration

● Windows Active Directory

● Office 365

● Experience working with AWS

● TCP/IP networking